Feedback: More Essential than Ever

06/03/2021 10:00 AM - 11:30 AM ET




Feedback: More Essential than Ever
Thursday, June 3 | 10:00 AM – 11:30 AM | Interactive Web Meeting

Presented by: Susan Loucks, Principal, Susan Loucks Consulting

Offered in Partnership with: Susan Loucks Consulting

Giving and hearing feedback is often challenging – and yet ongoing shifts in the working world and external environment have made it an even more critical skill. Stuck on how to address that breach, especially as we all continue to follow physically-distant, COVID-safe protocols? Lost about how to check in on a performance gap in stressful times? Join us to learn some structures and practices for feedback that build mutual understanding!

Please note that, due to the interactive nature of this web session, a recording of the conversation will be made available only to those who are present in the room on June 3. If you cannot attend in real time, please email Christina at to be added to a waiting list for future opportunities to attend this program.

*If you had previously seen information about scholarships for this event, courtesy of The Provident Bank Foundation, the pot has run dry! We're so glad so many nonprofit professionals in Bucks, Lehigh, and Northampton Counties were able to attend so many of our programs free of charge, and we hope to offer similar opportunities for others in the future.


Single Login Cost:
$45 per person for PANO Members | $100 per person for Not-Yet Members

Terms of Participation
Your purchase entitles you to a single login. Please do not share the login information with others, as it may interfere with your ability to join. If multiple individuals from your organization would like to view the webinar, please purchase separate tickets for each person or consider a group screening ticket (below).


Group Screening Cost (4-10 individuals):
$150 per group for PANO Members | $333 per group for Not-Yet Members

Terms of Participation
If you have 4-10 individuals interested in viewing the webinar, please have one person register selecting the group ticket. You can then enter the names and email addresses of up to 9 other individuals to add to your group ticket.


This option makes the most sense when you have 4-10 individuals interested in viewing the webinar. For fewer than 4 attendees, a single login ticket for each person is the most cost-effective option. For more than 10 attendees, please email Christina at to discuss options.


Materials & Login/Call-In Instructions:
Materials (PowerPoint and other handouts), along with instructions on how to login and call-in, will be emailed to attendees a few days prior to the date of the webinar. PANO uses Zoom as our webinar platform; you can familiarize yourself with Zoom and/or join a test meeting prior to these sessions.


In order to promote open dialogue, honest discussion, and less inhibited sharing, a recording of this web session will only be made available to those who are present in the virtual room on June 3. If you can’t attend this time around, please email Christina at to be added to a waiting list for future opportunities to participate in this program.


About the Facilitator:

Susan Loucks is the principal of Susan Loucks Consulting, working with organizations that are interested in creating as good a world on the inside of their organizations as they are striving to build on the outside. She designs and facilitates processes for change, planning, skill building, and organizational improvement with particular attention to broad and effective participation and power dynamics within organizations. She has worked as an organizational development consultant for nonprofits independently, with the Human and Institutional Development Forum in Bangalore, India, and for 5.5 years with the Bayer Center for Nonprofit Management at Robert Morris University. In addition to her degrees, Susan holds certifications in Appreciative Inquiry, Community Mediation, Grassroots Development and NGO Management, and the Art of Transformational Consulting (Social Transformation Project). She joined PANO’s Consultant Collaborative in February 2021.

Neon CRM by Neon One