Finance and Operations | Virtual Standards for Excellence Implementation Workshop Series (5 of 6)

11/30/2022 10:00 AM - 12:00 PM ET



Finance and Operations | Virtual Standards for Excellence Implementation Workshop Series (5 of 6)
Wednesday, November 30 | 10:00 AM – 12:00 PM EST | Interactive Web Meeting

Moderated by: Tish Mogan, Standards for Excellence Director, PANO

Presented by: Standards for Excellence Licensed Consultants Cindy Bergvall

Do you want to move your organization to the next level of effectiveness? Would you like to incorporate the latest practices to strengthen your leadership and management and could use some support? Would you like to have the potential of raising more money because donors and funders are confident about the quality of your programs and you have evidence to prove it? Are you feeling like there is something more you could do to promote excellence in your organization?


If your answer to any of these questions is YES, the Virtual Standards for Excellence® Implementation Workshop Series is for you! This session, the fourth of six, covers the fifth Guiding Principle of the Standards for Excellence: Finance and Operations. We’ll look at things like steps in the budget process, the Form 990, purchasing policies, crisis and disaster planning, IT planning, engaging the public, and more. We’ll provides lots of tools and resources for putting the information shared into practice, including:


  • Sample Budget
  • Sample Request for Proposal (RFP) for an Audit
  • Board’s Review of the Form 990 Policy using the Form 990 Public Relations Checklist
  • Model Purchasing Policy
  • Sample Emergency/Crisis Communication Plan
  • Sample Technology Policy
  • Sample Nonprofit Style Guide
  • Social Networking Policy


Each session will be interactive, offering opportunities to learn from the wisdom in the room through peer-to-peer sharing. We’ll have large group discussions where you’ll discover useful tips and strategies for applying the Standards in your organization as well as small group discussions using breakout rooms, where you can really dig in to how others’ practices can help you improve your operations (and where you can share promising practices of your own!).


Six Session Series Agenda:

All sessions take place on Wednesdays from 10:00 AM – 12:00 PM EST, except session 3, Leadership Part II and Legal Compliance & Ethics, which will run from 10:00 AM – 12:30 PM EST.


October 2, 2022: Mission, Strategy, and Evaluation (presented by Deb Drury)

  • Mission and Impact
  • Planning Strategically
  • Organizational Evaluation
  • Program Evaluation
  • Strategic Partnerships


October 12, 2022: Leadership Part 1: Board (presented by Karen Kispert)

  • Leadership and Governance
  • Fiduciary Responsibility
  • Effectiveness
  • Succession Planning
  • Board Member Independence


November 2, 2022: Leadership Part 2 (Staff & Volunteers) and Legal Compliance & Ethics (presented by Rosalind Spigel, MSOD, ACC , and Thomas A. Tupitza, Esq.)

  • Executive Functions and Supporting the Board
  • Diversity, Equity and Inclusion
  • Maintaining Legal Compliance
  • Required Public Disclosures
  • Whistleblower and Conflicts of Interest
  • Ethics


November 16, 2022: Resource Development (presented by Stephanie Cory, CFRE, CAP)

  • Resource Plan
  • Sources of Income
  • Fundraising Activities
  • Donor Relationships and Privacy
  • Acceptance of Gifts
  • Fundraising on Behalf of the Organization


November 30, 2022: Finance and Operations (presented by Cindy Bergvall, CPA)

  • Financial Budgeting, Reporting and Monitoring
  • Internal controls and Financial Policies
  • Personnel Policies
  • Administrative Policies
  • Risk Management and Insurance


December 14, 2022: Public Awareness, Engagement, and Advocacy (presented by Linda Rentschler)

  • Educating and Engaging the Public
  • Advancing the Mission through Public Policy and Advocacy
  • Engaging in Lobbying and Political Activity
  • *Last 30 minutes optional for those who wish to learn about the accreditation and recognition program.


Single Login Cost:

Finance and Operations Web Meeting – $45 for PANO Members | $100 for Not-Yet Members

Full Series (20% Discount) – $216 for PANO Members | $480 for Not-Yet Members

Terms of Participation
Your purchase entitles you to a single login; multiple accesses to the Zoom webinar are not permitted. Please do not share the login information with others, as it may interfere with your ability to join. If multiple individuals from your organization would like to view the webinar, please purchase separate tickets for each person or consider a group screening ticket (below).

Group Screening Cost:
Finance and Operations Web Meeting – $150 for PANO Members | $333 for Not-Yet Members

Full Series (20% Discount) – $720 for PANO Members | $1,598 for Not-Yet Members

Terms of Participation
If you have 4-10 individuals interested in viewing the webinar, please have one person register selecting the group ticket. You can then enter the names and email addresses of up to 9 other individuals to add to your group ticket.


This option makes the most sense when you have 4-10 individuals interested in viewing the webinar. For fewer than 4 attendees, a single login ticket for each person is the most cost-effective option. For more than 10 attendees, please email Christina at to discuss options.

Materials & Login/Call-In Instructions:
Materials (PowerPoint and other handouts), along with instructions on how to login and call-in, will be emailed to attendees a few days prior to the date of the webinar. PANO uses Zoom as our webinar platform; you can familiarize yourself with Zoom and/or join a test meeting prior to these sessions.

Can’t attend? All registrants will receive a recording of the webinar following the live session!

What People Have Said About this Series:

“It was a great series & I learned a lot! My Board actually adopted a Public Policy/Electioneering policy last week & decided to file the IRS election form. Definitely having immediate positive outcomes ?.”

“The information provided during these sessions would be so helpful for any board member, new or seasoned!”


“This workshop should be mandatory for all Governing Board members in a non-profit. I believe all the information presented to us was important and needs to be communicated to all board members.”


“I would highly recommend the accreditation process to any organization in the nonprofit sector looking to maximize their potential. The process is very straightforward, and the staff at PANO are a pleasure to work with!” – Nicolle Schnovel, Co-Executive Director, Berks Connections/Pretrial Services


“The Standards for Excellence seminars have certainly helped us all to improve multiple aspects of our organizations. I didn't have any idea how much I would learn from the process. I think the nonprofit sector in our area has moved up a notch because of the program! With the resources provided, I can focus on the actual programming and service delivery to our constituents. Thank you for such a great learning experience!” Mark Moyer, Executive Director, Setebaid Services

About the Facilitators:

Tish Mogan, Standards for Excellence Director, PANO (Series Moderator)

Tish earned an MBA with concentration in Nonprofit Management from Eastern University. This follows an MA in Theology from St. Bonaventure University and a BA in Mathematics with a minor in education from Gwynedd Mercy College.


Tish brings tremendous amount of experience in the fields of education, nonprofit administration, and business. Her education experience spans secondary through graduate level with previous experience as an adjunct faculty at Eastern University’s MS in Nonprofit Management program. Tish brings professional administration experience in creating and leading integrated strategies to align organizational objectives with key constituencies (investors, students, staff, and communities). Areas of expertise include program development, fundraising, fiscal and legal accountability, policy development, board management, and strengthening ethical cultures in organizations.


Currently, Tish serves on the board of PathStone Corporation. Learn more about Tish here.


Cindy Bergvall, CPA, Bee, Bergvall & Co., (Session Presenter)


Cindy provides strategic consulting, audit, and accounting services to businesses, nonprofits, and municipalities. She enjoys employing financial modeling and business planning to help her clients achieve their strategic goals.


Cindy also has an active role with the firm’s affiliate company the Catalyst Center for Nonprofit Management. Through facilitated discussion and financial analysis Cindy partners with nonprofit organizations to increase their capacity and improve sustainability. She also provides management and Board member training through the Center. In addition to speaking for the Center, Cindy presents locally and nationally for a number of groups including PANO, the PICPA, and a number of community foundations and governmental organizations.

Cindy is an adjunct faculty member with Cairn University’s Masters in Nonprofit Leadership program.


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