Accidental Techie (3-Part Tech Impact Course)

Accidental Techie (3-Part Tech Impact Course)
Thursdays, May 16, 23, & 30 | 1:00 PM – 2:30 PM Eastern | 3-Part Tech Impact Web Series

Offered in Partnership with: Tech Impact

Are you the person everyone at your nonprofit looks to when the printer won’t work, or the Wi-Fi is down? Are you the one with admin privileges for all your software? Do you have to carry out basic IT tasks such as running backups and installing anti-virus software? Is IT only a small fraction of your job, but always threatening to take over?

Tech Impact can help you through some of the big IT issues facing many small nonprofits. This three-session course, replete with subject matter experts and color commentators leading the workshops, is designed to provide you with the knowledge, resources, and confidence you need to support your nonprofit including:

• The basics of your organization’s infrastructure.
• The fundamentals of networking and backing up shared files.
• Best practices that will make you a more effective software administrator.
• New software options.
• Security risks and safety principles.
• Technology planning and how to help everyone at your organization get what they need from their technology resources.
• How to keep your IT responsibilities from taking over your job!

REGISTER NOW

Registration to be completed via Tech Impact's website – use discount code PA2024 for 20% off!

Tech Impact will send the login information for the webinar to the email address you use to register. All registered participants will have access to recordings and slide decks for each session.

Course Schedule:

All sessions take place from 1:00 PM-2:30 PM Eastern.

Thursday, May 16: Hardware Infrastructure Basics

Computers, printers, phones, routers – there are a lot of gadgets that can turn glitchy. This session will cover the basics you need to know about the various pieces of hardware in a typical office and review common troubleshooting techniques to keep them up and running. We’ll also look at what you need to know to network computers, keep them connected, and reliably back up files.

Thursday, May 23: Managing Software and Security

How do you decide what software to choose when there are hundreds of options, each with their own unique features? And once you’ve chosen a software package, how do you manage it so that your organization gets what it needs and is protected from security threats? We’ll answer these questions and more by reviewing frameworks to choose and administer your organization’s software.

Thursday, May 30: The Human Side of Technology

IT isn’t just IT. A big part of the job is working directly with people – both to fix small problems and undertake long-term planning. We’ll help you develop strategies for leading large-scale technology projects and pass on tips from our own in-house IT expert on the best ways to work one-on-one with your colleagues.

Cost:
$156 for PANO Members (use discount code PA2024) | $195 Regular Price

About the Instructors:

Claire Billington, Technology and Training Consultant, Tech Impact

Splitting her time between the Consulting and Training teams at Tech Impact, Claire works directly with nonprofits to help elevate their technology use to further their mission.

Mark Mason, Account Manager, Tech Impact (Session I)

Justine LeDonne, Technology Advisor, Tech Impact (Session II)

Melanie Meyer, Managing Director of Customer Success, Tech Impact (Session III)

Melanie works directly with nonprofits to help elevate their technology use to further their mission. Melanie has more than 20 years of history working with a nonprofit for the overall strategic direction of technology, systems and processes, marketing, communications, and event management.

About Tech Impact:

Tech Impact is a nonprofit on a mission to empower communities and nonprofits to use technology to better serve the world. The organization is a leading provider of technology education and solutions for nonprofits and operates award-winning IT and customer experience training programs designed to help young adults launch their careers. Tech Impact offers a comprehensive suite of technology services that includes managed IT support, data and strategy services, telecommunications, and cloud computing integration and support.

In addition to their many free publications, webinars, and other resources, PANO members enjoy a 20% discount on:

• Paid training courses
• TechCheck (an expert-guided assessment that evaluates your org’s technology, including Data & Strategic Systems, Governance, Infrastructure, Productivity & Collaboration, Security & Continuity, and Support)
• SecCheck (an expert-guided assessment that evaluates your org’s cybersecurity and compliance maturity)
• PolicyBuilder (a tool to help your org create and update your technology policies)
• Disaster Plan (a template to guide you through the preparation process that will leave you with a succinct document for your org to count on when the unthinkable happens)

Learn more here!