Description
Standards for Excellence 3.0
05 Program Evaluation
5.1 Why program evaluation is necessary
5.1.1 Public and key partner interests in effectiveness
5.1.2 Why numbers are needed to tell the story
5.1.3 Defining Programs
5.1.4 Monitoring vs. Evaluation
5.1.5 The Program Cycle
5.2 Approaches to Outcome Evaluation: assessing and developing a program evaluation for an organization
5.2.1 Determining what parts of programs can be evaluated
5.2.2 Logic Models
5.2.3 Putting numbers to the mission: success and improvement metrics
5.2.4 What can be measured?
5.2.5 Assessing community needs – conducting needs assessments
5.3 Basic Types of Evaluation
5.3.1 Quantitative Methods
5.3.2 Qualitative Methods
5.3.3 Combining Quantitative and Qualitative Approaches
5.3.4 Choosing the Right Evaluation Method
5.4 Creating and Using Data Collection Systems
5.4.1 Does data collection have to be expensive?
5.4.2. When to Invest in Data Collection
5.4.3 Setting up data collection: asking the right questions
5.4.3 Respecting the diversity of the populations included in data collection
5.4.4 Being aware of power dynamics
5.4.5 Applying Feedback Data to Adjust Programs
5.5 Asset-framing
5.5.1. What is Asset Framing?
5.5.2. Incorporating Asset Framing into Data Collection
5.5.3. Why Asset Framing Matters
5.5.4. Challenges of Asset Framing
5.5.5. Using Asset Framing to Build Stronger Relationships with Donors and Community Members
References for Program Evaluation
Books and Articles
Websites
Attachments
Attachment 5A: Outcomes Logic Model
Attachment 5B: Standards for Excellence Program Evaluation Matrix
Attachment 5C: Satisfaction Survey Example
Attachment 5D: List of Things that Can Be Measured to Gauge Success
Attachment 5E: How to Conduct a Focus Group
Attachment 5F: Incorporating Human-Centered Design
Attachment 5G: Asset Framing Materials
Attachment 5H: Case Study – What To Measure
Attachment 5I: How To Respect the Diversity of Answers and Avoid “Whitewashing”
Attachment 5J: Checklist for Conducting a Community Needs Assessment
