Description
Standards for Excellence 3.0
Leadership and Operational Management Part 4A: Managing Employees
16.1 What does it mean to “manage?” 7
16.1.1 The employee cycle: arriving, abiding, departing 7
16.1.2 Staff management from a human resource perspective 7
16.1.3 Board and staff human resource roles and responsibilities 8
16.2 Arriving: preparing, attracting, recruiting, and onboarding employees 8
16.2.1 Understanding types of employees: FLSA basics 8
16.2.2 Structuring the workday: comp time, flex time, overtime 9
16.2.3 Offering benefits 10
16.2.4 Recruitment, selection, and placement 10
16.2.5 Equity considerations in hiring, orienting, and training employees 12
16.2.6 Interns – paid and nonpaid 13
16.2.7 Compensation structure overview 14
16.2.8 Employee orientation and onboarding: more than a checklist 14
16.2.9 Socialization 16
16.2.10 Working remotely 17
16.3 Abiding: supporting, evaluating, managing employees 17
16.3.1 Managing others as “direct supports” rather than “direct reports” 17
16.3.2 Supervisor/supervisee relationship through an equity lens (power dynamics, gender/ethnicity, age, etc.) 17
16.3.3 Reasonable accommodation for an employee (disclose and accommodation) 18
16.3.4 Performance evaluation 19
16.3.5 Methods and philosophies regarding performance evaluations 20
16.3.6 Coaching employees for greater performance 20
16.3.7 Providing constructive feedback 21
16.3.8 Getting feedback from employees – employee engagement surveys 22
16.3.9 Demographic collection and use of information with employees 23
16.3.10 Employee morale and recognition 23
16.3.11 When can employees volunteer? 23
16.4 Departing: staff transitions, terminations 24
16.4.1 Preparing for transitions: when staff leaves or transfers 24
16.4.2 Cross-training, overlapping employees, and keeping employees on a contract during a transition 24
16.4.3 Unemployment insurance 25
16.4.4 Terminating an employee (follow state and federal laws and apply good practices) 25
16.4.5 Staff reductions and restructures 26
16.4.6 Offering severance packages 26
16.4.7 Revising a position after a departure 27
16.4.8 Hiring for the successor – equity in pay 27
Selected Resources for Managing Employees 27
Attachments 29
Attachment 16A: Annual Employee Evaluation Form 30
Attachment 16B: Sample Interview and Reference Questions 32
Attachment 16C: Employee Onboarding Checklist 34
Attachment 16D: New Employee Orientation Checklist 35
